z’sam – Zentrum für freiwilliges Engagement
Diakonie München und Oberbayern e.V.


Board of Directors:
Andrea Betz (Vorstandsprecherin)
Johann Rock

Chairman of the Supervisory Board:
Peter Gleue

Registry Court:
Munich Local Court
Registration Number: VR6673
VAT ID No.: DE129522908
Landshuter Allee 40
80637 Munich
Phone: (089) 12 69 91-0
Fax: (089) 12 69 91-109
E-Mail: tnolting(at)

Responsible for the editorial content according to § 18 Abs. 2 MStV:
Sabine Bankauf

Leitung z’sam- Zentrum für freiwilliges Engagement
Landshuter Allee 40
80637 München
Phone.: (0 151) 70 62 36-80

Complaints / Out-of-Court Dispute Resolution for Consumers
The Diakonie München und Oberbayern – Innere Mission München e.V. and Hilfe im Alter Gmbh will not participate, and is not obligated to participate, in any out-of-court dispute resolution proceedings pursuant to the German Consumer Dispute Resolution Act (VSBG).

Pursuant to § 36 VSBG, we will, nonetheless, inform you of the appropriate arbitration board.

General Consumer Arbitration Board Centre for Arbitration e.V.

Adress: Straßburger Straße 8, 77694 Kehl am Rhein, Germany
Phone: (07851) 795 79 45
E-Mail: mail(at)

The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform can be reached via the external link

Picture credits:
All images, photos, logos, etc. used on our pages are subject to the copyright of the Diakonie München und Oberbayern or one of its subsidiaries or to the copyright of other third parties. They may be used only with permission of the Diakonie München und Oberbayern.

Publication or further use of these texts in the public domain also requires the consent of the Diakonie München und Oberbayern.

Concept and Programming
SCRIPT Consult GmbH, München in cooperation in Konzept & Design, Tina Thanner, München